[BC] Speaking of phone lines equipment

[Paul Smith W4KNX]

Does anyone know of anyone who rebuilds AT&T (Lucent) Partner key system 206
line cards?  Lightning zapped a few of mine...

Paul Smith
W4KNX
Sarasota, FL

-----Original Message-----
From: broadcast-bounces at radiolists.net
[mailto:broadcast-bounces at radiolists.net]On Behalf Of Jeff Welton
Sent: Tuesday, December 13, 2005 12:39 PM
To: Broadcast Radio Mailing List
Subject: RE: [BC] Oldest Computer still in daily service?


Willie asked:

> What's "SMDR"?

SMDR is Station Message Detail Recording.  Effectively it's a log of all
incoming and outgoing calls through the PABX (phone system control box),
identifying trunk lines used and extensions thru which the call was
routed.  That way, if someone tells me they had a noisy phone call
(static type problems), I can zip down to the phone room, check the log
on the SMDR computer and see what trunk their last call was on - from
the trunk ID, I can reference the specific telco line, so if it appears
to be a legitimate problem on our end I've got something to help out the
telco techs when they troubleshoot.

In addition, in the rare event we get a phone bill with an abnormal long
distance charge indicated, we know who to ask about it - on occasion,
the phone company will make a billing error or a line will hang (lock
up) and not disconnect properly, keeping the billing going after the
call ended.  The SMDR records until the extension using the trunk
disconnects, but pays no attention to when the trunk actually releases,
so we have information to go to the phone company with.  The first time
a call to Sudan is terminated and the line doesn't release for a couple
of hours, the system pays for itself <g>.  The recording computer
connects via a serial connection to the SMDR port on our Mitel SX200
phone system and just runs an old version of (I believe) ProTerm, with
capture turned ON.

More than you really wanted to know, I'm sure <g>.

Best,

Jeff Welton
Customer Service Dept. (and telephone system maintenance guy)
Nautel Limited
Tel: 1-902-823-3900, ext. 127
Fax: 1-902-823-3183
jwelton at nautel.com

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