Please listen carefully, as our menu may have changed --was-- Re: [BC] NPR violation of 73.1206?

Cowboy curt
Thu Nov 24 07:58:38 CST 2005


On Wednesday 23 November 2005 08:12 pm, Barry Mishkind wrote:
>In watching the ABC story, all I heard were recorded messages ... 
>those idiotic ones that keep telling you how "welcome" you are to 
>call their number.
>
>Here are the questions that come to mind:
>
>Does the FCC Rule apply to recordings?

 How could it ?
 "Hello Mr. automated recording. Unless you object, we assume we have your 
 permission to record and broadcast anything you say ?"

 Defacto permission by failure to object. Just like a Micro$oft EULA !

>Can you record and make fun of these recordings on air?

 Until told specificly to stop, I would !

>Unfortunately, as Dave commented, if there is a wholesale use of the 
>"bypass" tactics, these companies will reply with " ... please listen 
>carefully as our menu options have changed."
>
>Frankly, I'd almost love to see a national protest against doing 
>business with ANY company that uses that phrase. (Usually, that is 
>little more than a tactic to make you listen to an in-house "ad" for 
>some of their services...)

 My biggest bitch, are the broadcasting companies that use this crap !

 I arrive at YOUR site, with about 15 seconds left in my cell phone battery,
 and your site is on fire, so I immediately call you.....
 "For a company directory, press 15. For a list of our latest discounted
 time slots, press 2. If you wish to speak to an operator,..."
 Battery dies.

 Several surveys have shown that the quickest way to piss off your clients,
 is to install a voice jail system.
 ( second only to "That's our policy!" )
 Unfortunately, since your clients just go to your competitor because
 they will NOT leave a message, you never know.....

-- 
Cowboy

http://cowboys.homeip.net

To invent, you need a good imagination and a pile of junk.
		-- Thomas Edison



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