[BC] Cellphones getting better?
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Tue Feb 21 14:56:53 CST 2006
Received Monday Feb 20.
NEWS RELEASE
Largent Hails 28% Drop in Wireless Complaints
FCC Report Shows Complaints Falling in Every Category
WASHINGTON, DC ? The Federal Communications
Commission (FCC) reported late yesterday that
consumer complaints about wireless service had
tumbled by 28%. The FCC report revealed that
wireless complaints fell from 6,873 in third
quarter 2005, to 4,956 in the fourth quarter.
?Increasing customer satisfaction is the top
priority of the wireless industry,? said CTIA ?
The Wireless Association? President and CEO Steve
Largent. ?In just the two plus years that I have
been at CTIA, carriers have invested more than
$40 billion into the wireless network.
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