[BC] AudioVault

Steve shnewman
Fri Jun 30 18:33:49 CDT 2006


One heck of an expensive Mp3 player. That's all I saw when I first was 
introduced to Audio Vault. Now there are less inexpensive ways to go. (IMO)

Steve


----- Original Message ----- 
From: "Paul B. Walker, Jr." <walkerbroadcasting at gmail.com>
To: "Broadcasters' Mailing List" <broadcast at radiolists.net>
Sent: Friday, June 30, 2006 7:30 AM
Subject: Re: [BC] AudioVault


> I'm sure we're paying for support, as our company spent.. well ALOT.. back
> in January to install this at many of their stations and uses it when they
> upgrade at the others.
>
> The answer I was given last time is that they have a few guys out sick and
> are really busy.   One of my friends who owns 3 stations(1FM and 2AMs) in
> Southeast Kentucky said he's never had to wait more then 30 minutes.
>
> Paul
>
>
>
>
> On 6/30/06, Dale H. Cook <radiotest at cox.net> wrote:
>>
>> At 01:26 AM 6/30/2006, Larry Fuss wrote:
>>
>> >You're lucky if they'll call you back within three hours.  I've waited 
>> >as
>> >long as two days.  Their tech support is the worst in the industry.
>>
>> ??? I don't think I've ever waited as long as three hours for a
>> call-back. You are paying the annual support fee, right? If so,
>> perhaps you should write to the president of BE.
>>
>> Dale H. Cook, Chief Engineer, Centennial Broadcasting,
>> Roanoke/Lynchburg, VA - WZZI / WZZU / WLNI / WLEQ
>> http://members.cox.net/dalehcook/starcity.shtml
>>
>>
>> --
>> Paul B. Walker, Jr.
>> www.walkerbroadcasting.com
>> walkerbroadcasting at gmail.com
>
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