[BC] Telos one + one problem

[Mark Bulla]

Hi all-
      I've had a Telos One + One hybrid sitting on my shelf for about 
two years - it was purchased as part of our studio upgrade, but never 
installed.  Anyhow, we decided to use it for our closed captioning 
system, so I put it in last week.  It's connected to a direct phone line 
(that is, it doesn't go through the building phone system), and has 
audio coming from the audio board (I'm not currently using the return 
audio).  The unit has the basic auto-answer boards installed.
      Since I put it in, I've had a couple of odd problems with it. 
Sometimes it won't hang up.  On other occasions, it will look like it 
connects to the phone line, but there won't be any indication of audio 
from the audio board on the LEDs on the front of the unit, and the 
caller won't hear anything.  Hanging up and calling back will NOT 
resolve the issue.
      I've talked to the Telos guy a few times, and he told me that the 
hang-up issue can be caused by the voltage on the phone line not 
dropping all the way, thus causing it to hang on.  He sounds baffled 
about the audio issue, and says that he's never heard of that problem 
before.  Since I found some references to the same problem in the 
crtech.org archives, and both units in the one + one do the same thing, 
I expect that it's a pretty common problem, though.

Does anyone have any long term fixes for this?

Thanks!

Mark
-- 
Mark D. Bulla - Chief Engineer
WNUV WB-54
2000 W 41st Street
Baltimore, MD  21211
t: 410-467-8854
f: 410-662-4886