[BC] Warning on Apple
Mike
engineermike
Wed Nov 16 13:09:53 CST 2005
Hey folks,
Just thought I'd send you out a warning on Apple. First thing was a
PowerBook that was 6 weeks old that went bad. Took them over 3 weeks to
get the parts to fix it. Power supply input issues which I'm now told
is a known problem with their laptop machines. Second issue is their so
called rebate. If you buy a machine they'll give you an iPod or a
rebate to cover the cost of one right? Wrong Seems they are selective
in who they will pay and I'm not one of their chosen few. The only
thing I have been able to get out of them is they don't like the date it
was sent on. I asked why and she says she doesn't know why. I said it
was within a week of purchase and you state I have 45 days she says she
knows that but can't change the order to decline. So basically I have
no rebate and a machine that is now just over 2 months old that has
spent nearly half it's life in the shop. I started talking to others on
campus and I'm hearing all sorts of nightmare stories on Apple and not
having parts needed for repairs. One of the guys says they have had his
iBook for over a month and can't give him a return date because his
parts are back ordered. With that said you have been warned. Just when
I thought they were on their way up they take a plunge off the edge of
this flat world into oblivion. Never again for this guy or any facility
he ever touches.
Rant off
Later
Mike
P.S. During this time we had a drive issue with a Dell laptop and less
than 3 hours after I called a guy walked through the door and fixed it
and walked out. Wonder who I'll buy from next time?
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