[BC] Warning on Apple

Mike engineermike
Wed Nov 16 13:09:53 CST 2005


Hey folks,
   Just thought I'd send you out a warning on Apple.  First thing was a 
PowerBook that was 6 weeks old that went bad.  Took them over 3 weeks to 
get the parts to fix it.  Power supply input issues which I'm now told 
is a known problem with their laptop machines.  Second issue is their so 
called rebate.  If you buy a machine they'll give you an iPod or a 
rebate to cover the cost of one right?  Wrong  Seems they are selective 
in who they will pay and I'm not one of their chosen few.  The only 
thing I have been able to get out of them is they don't like the date it 
was sent on.  I asked why and she says she doesn't know why. I said it 
was within a week of purchase and you state I have 45 days she says she 
knows that but can't change the order to decline.  So basically I have 
no rebate and a machine that is now just over 2 months old that has 
spent nearly half it's life in the shop.  I started talking to others on 
campus and I'm hearing all sorts of nightmare stories on Apple and not 
having parts needed for repairs.  One of the guys says they have had his 
iBook for over a month and can't give him a return date because his 
parts are back ordered.  With that said you have been warned.  Just when 
I thought they were on their way up they take a plunge off the edge of 
this flat world into oblivion.  Never again for this guy or any facility 
he ever touches.
Rant off
Later
Mike

P.S.  During this time we had a drive issue with a Dell laptop and less 
than 3 hours after I called a guy walked through the door and fixed it 
and walked out.  Wonder who I'll buy from next time?


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