[BC] Warning on Apple

[Mike McCarthy]

Warning #1.  Never buy anything with a mail-in rebate.  There have been 
more consumer compliants on rebates than identity theft. I have experienced 
rebate fraud at least 3 times in the last year.  I've actually walked out 
of a few places which have advertised rebates and told one manger that I'm 
done with rebating.  "Give me a cash discount and they deal with the "store 
rebate" or I'm not buying."  It's just not worth the headaches.

It's my understanding Dell was one of the worst offenders.  Turns out the 
rebate house was under strict orders from Dell to deny as many as they 
could for even the smallest reason.  It seems anything going to something 
America in South Dakota, which is where the rebate houses are, tend to have 
the worst performance.

Warning #2,  never buy from a campus salesman.

MM

At 01:54 PM 11/16/2005 -0500, Mike wrote
>Hey folks,
>   Just thought I'd send you out a warning on Apple.  First thing was a 
> PowerBook that was 6 weeks old that went bad.  Took them over 3 weeks to 
> get the parts to fix it.  Power supply input issues which I'm now told is 
> a known problem with their laptop machines.  Second issue is their so 
> called rebate.  If you buy a machine they'll give you an iPod or a rebate 
> to cover the cost of one right?  Wrong  Seems they are selective in who 
> they will pay and I'm not one of their chosen few.  The only thing I have 
> been able to get out of them is they don't like the date it was sent 
> on.  I asked why and she says she doesn't know why. I said it was within 
> a week of purchase and you state I have 45 days she says she knows that 
> but can't change the order to decline.  So basically I have no rebate and 
> a machine that is now just over 2 months old that has spent nearly half 
> it's life in the shop.  I started talking to others on campus and I'm 
> hearing all sorts of nightmare stories on Apple and not having parts 
> needed for repairs.  One of the guys says they have had his iBook for 
> over a month and can't give him a return date because his parts are back 
> ordered.  With that said you have been warned.  Just when I thought they 
> were on their way up they take a plunge off the edge of this flat world 
> into oblivion.  Never again for this guy or any facility he ever touches.
>Rant off
>Later
>Mike
>
>P.S.  During this time we had a drive issue with a Dell laptop and less 
>than 3 hours after I called a guy walked through the door and fixed it and 
>walked out.  Wonder who I'll buy from next time?
>
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