[BC] Good Customer Service

[Bob Groome]

It's Rod Graham and it's now Graham Studio Furniture, he left Arrakis.
Bob Groome

In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing and the worst thing you do is nothing .... Theodore Roosevelt

Personal Web Site is: http://web.mac.com/bobgroome/index.htm

Work E-mail is: bgroome at eriinc.com

--- On Wed, 2/4/09, WBRadiolists at aol.com <WBRadiolists at aol.com> wrote:

> From: WBRadiolists at aol.com <WBRadiolists at aol.com>

> I remember having a problem figuring something out with the
> new Arrakis 
> studio furniture WFIF had bought. One of the
> drawings/descriptions was very 
> confusing, and my friend and I could not figure it out....
> so we called their Tech 
> Support to get some ideas on how to proceed. The president
> of the company got on 
> the phone and helped us figure out exactly what to do, and
> it worked. I never 
> forgot that. :)
> 
> I was very pleased with that furniture, and thus would spec
> it again in a 
> hearbeeat! I
> Willie...