[BC] Comcast Blacklist

[Cowboy]

On Friday 04 January 2008 12:06 pm, Steve Ordinetz wrote:

>  I've done tech support myself, and you don't always deal with customers
>  who are very familiar with the product, but I always used to get a feel
>  early on what the caller's level of expertise was & adjusted my approach
>  accordingly.

 I'm usually amazed if/when I call.

 Hello, I'm the MX administrator for the XXXXXX domain.
 We have this problem I'd like to resolve.

 You'd think they'd know that "reinstalling outlook" on a mail
 server isn't an option, but no !

-- 
Cowboy